Privacy Policy

Last Updated: May 2026

This Privacy Policy describes how Mina Heritage (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information”.

See the list below for more information about what Personal Information we collect and why.

  • Device Information: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Order Information: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Customer Support Information: information provided to our client care team to assist with your inquiries.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use third-party e-commerce platforms (such as Shopify) to power our online store.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Cookies and Tracking Technologies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including strictly necessary, performance, advertising, and social media cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).

We use cookies to optimize your experience on our Site, remember the items in your shopping cart, and better understand how our services are being used to improve our offerings. Most browsers automatically accept cookies, but you can choose whether or not to accept them through your browser controls. Please keep in mind that removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using the links below:

Your Rights

If you are a resident of the EEA or California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your Rights’ section above.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at care@minaheritage.com or by mail using the details provided below:

Mina Heritage Client Care, Tokyo, Japan.